Air-gapped AI Avatars
for Clinics and Hospitals

An avatar that runs the patient intake before the visit.
A room device that writes the clinical note during it.
Both run on hardware inside the hospital.
No patient data leaves the building.

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  • Runs fully offline
  • Open-weight models
  • FHIR R4 to your EHR

Routine conversations eat into time with patients

Questions and paperwork fill the hours your teams should spend with patients.

Staff shortages

Teams are stretched thin, and the same patient conversations still take their time.

Waiting times

Patients wait weeks for a first consultation, while routine questions fill every visit.

Admin burden

Filling out medical documents adds to the daily workload of clinicians and staff.

What is an air-gapped AI avatar for hospitals?

An air-gapped AI avatar is a real-time, interactive virtual assistant on your servers, with no internet connection.
It handles the patient conversations that don’t need a clinician, and patient data never leaves the building.

A patient talks to a life-size hologram of a clinician in a hospital reception
  • Real-time voice and video. A face, a voice, and natural turn taking. Voice only where video isn’t wanted. Runs in the browser, no app to install.

  • Any screen a patient meets. Kiosk in the waiting area or Holobox at the entrance. Web, mobile, and telephone come with the on-premise option. One persona on every screen.

  • Air-gapped by design. Runs on your own servers with no internet connection. Your IT team decides who has access, which AI models run, and when updates arrive.

  • Answers only from your content. The avatar reads from forms and material your clinical team approved. Nothing is trained on patient data.

It doesn’t diagnose, interpret symptoms, triage, or prescribe.

Three parts, one system inside your hospital

Patient intake, clinical notes, and testing often sit with different vendors, or get done by hand. Cliav brings all three into one system your hospital runs itself.

Before the visit

Intake avatar

A conversational avatar takes the patient through intake at a kiosk, on a screen, or as a hologram.

  • Asks the questions your clinic already asks

  • Speaks the patient’s language

  • Gives the doctor a structured summary

During the visit

Room device

A small device in the consultation room listens, transcribes, and drafts the clinical note on the spot.

  • Clinician reviews and approves every note

  • Audio stays inside your hospital

  • Works with no internet connection

Before every release

Testing engine

Each script and note template becomes a test. The engine replays cases and reports changes.

  • Catches wrong or missing answers before patients do

  • Proof for compliance reviews

  • Same engine already used by a government customer

Start with intake. Add roles when you’re ready.

The first role is patient intake. The same avatar can take on more roles later, one at a time.

AI patient intake before the visit

AI patient intake replaces the paper form with a conversation. An avatar on a kiosk, screen, or hologram talks with the patient in their own language, by voice or text, and collects what a hospital needs before care starts: who the patient is, why they are coming, and what the care team needs to know about their health.

It asks every patient the same questions in the same order, and follows up when an answer is unclear.

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A patient in headphones completes intake with an avatar on a screen

The avatars provide information, not medical advice. When a patient needs a clinician, the avatar hands the conversation over to your staff.

Other roles on the same platform: Front desk, Navigation, Education, Follow-up, Staff training.

What changes for your staff and patients

For your hospital

Lower staff workload

The avatar takes the repetitive conversations, so staff time goes to the patients who need a person.

More capacity, same staff

One avatar talks with many patients at once, and each kiosk or hologram adds more.

Consistent answers

Patients get answers from content your clinical team approved, the same on every channel.

For patients

A face-to-face conversation

Patients talk to a lifelike avatar that listens and answers. A more natural way to get help.

Attentive service every time

The avatar stays calm and patient in every conversation, however busy the front desk gets.

Help without waiting

Patients get information and complete routine steps right away, without queuing for the front desk.

Where Cliav sits in your hospital

Avatar, speech, and language models run on your own hardware, under your control.

Your hospital

Your Users

Patients

Intake, check-in, scheduling, and follow-up in their language

Staff & Clinicians

Intake summaries before the visit, and training practice

Cliav AI Avatar on a screen, kiosk, or hologram

Portrait of a Cliav AI avatar

Behind the Avatar

Speech models

Listen and reply in their language

Language models

Open-weight, with no outside API

Approved content

Your forms and clinical material

Hospital systems

Receive the intake summary

Your IT team controls access, AI models, and updates

Air-gapped

No internet connection. Patients use Cliav on site, and it connects only to internal systems you choose.

On-premise

Your servers, connected as your IT team allows, for online intake, follow-up, and reminders.

Technical specification

Servers
NVIDIA RTX PRO 6000 or DGX class systems, on premises
Room devices
Intel edge chips, running speech and note pipelines locally
Models
Open-weight speech-to-text, language, and text-to-speech models
Avatar rendering
Real-time 3D avatars, rendered on site
EHR
FHIR R4 interface, connection scoped in your pilot
Interfaces
REST API, webhooks, WebRTC, and WebSockets
Compliance
HIPAA attestation and SOC 2 in progress

Questions from hospital review teams

Does Cliav need an internet connection?

Not in the air-gapped option: only the internal systems you choose. On-premise connects as your IT team allows.

Where do the models run?

On site. Open-weight models run on your own servers, so your hospital owns its intelligence.

Who controls access and updates?

Your IT team. Cliav runs on your own servers, so access, AI models, and updates stay under its control.

Who approves the clinical notes?

The doctor. A device in the room drafts the notes, and the doctor approves them.

Do patients know they’re talking to an AI?

Yes. Cliav tells patients it’s an AI, and an on-screen notice says so too.

How does a pilot work?

Pick one role and one location, load your approved content, run it for an agreed period, and review the analytics.

Does Cliav replace clinicians?

No. It handles routine conversations. It doesn’t diagnose, interpret symptoms, triage, or prescribe.

Where can patients talk to the avatar?

At a kiosk in the waiting area, a Holobox at the entrance, or on web, mobile, or phone with the on-premise option.

Ready to keep your AI inside your walls?

Cliav runs on your own servers, with no outside AI API.

Drop us an email at info@cliav.com